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13 Social Media Marketing Strategies for Small Business (Free eBook)

Maria Bugtong • Aug 11, 2022

The internet has given small businesses the ability to interact with millions of people, get more clients, gain higher visibility online, and generate more leads at once through social media platforms.


But most small business owners are still hesitant about using social media for marketing purposes. Although not every social media strategy is effective and there is no single social media strategy that will work for every business, it is still critical for any business to start using social media to sell and promote their brand, products, or services. As such, it is important that you find the strategy that is best suited for your business. It is also important to find the right social media channels to market your business. To help you out, we’ve rounded up 13 of the best social media marketing strategies for small business owners. But first, let's talk about the basics.


The Ultimate Guide to Social Media Marketing: Definition and Objective

There are many different forms of social media marketing that fall under this umbrella term. But at its most basic level, social media marketing involves using various tools, platforms, and tactics to market, advertise and communicate with your target audience in an inexpensive way. The objective of social media marketing is to connect you and your brand to your customers through relevant content and promotions. Social media platforms like Facebook, Twitter, Instagram, LinkedIn, and Pinterest are all excellent platforms for this.


You will find that people on social media are always on the lookout for deals and discounts, so you should use your social media accounts to offer special discounts to customers or provide information about your business.


A good social media marketing strategy should include a few main goals, including:


  • Identifying your target audience
  • Generating interest and participation
  • Engaging consumers
  • Driving traffic to your website


You should also write down some metrics to measure the success of your social media marketing efforts. For example, you should record the number of times your followers liked your page on Facebook or retweeted a post you shared on Twitter. Or, you can track the number of times a certain tweet got clicked on or the number of subscribers to your YouTube channel.


Finally, you should create a schedule for your social media posts. This includes creating a calendar to plan what days of the week you will publish, how often you will post, and what types of content you will share. For example, you can say that you will post a status update on Friday at 6 pm and share a link to an article on Monday at 5 am.

 

13 Small Business Tactics That Can Turn Into Huge Wins With Social Media


As a small business owner, you may not be sure where to start. You might feel like there are so many different platforms, strategies, and tactics to learn. So how can you decide which ones will be best for your business? Don't worry, we've got you covered. Now you will discover the top 13 social media marketing strategies for small businesses as you read on.


1. Add value to your followers' lives. The first thing you need to do is to identify the needs of your followers. Do you want them to make money? Do you want them to become more confident? Do you want them to learn about something? Identify what you want to add value to your followers' lives. Once you have done that, you need to offer your services to them. You can offer to help them by teaching them something. You can also help them with making money, by offering them a job. Offer them a discount or freebie. You can also simply be a good listener, and try to answer the comments on your posts. This way, they will be more likely to follow you. In the end, you will be able to add value to their lives.

 

Good example: If you are a real estate agent, you can share real estate tips with others. You can also write a blog that will provide information that is useful to others.


2. Get feedback from customers. To start off, you should send emails to your current customers. You should give your customers a sense of urgency by asking them to send their feedback on your products or services. Thus, your customers will feel like they are more important than ever before. They don't like it when they receive a message that they think is irrelevant to them so make sure your email will be short and uncomplicated.


Avoid writing too many words in your message because people are busy. You should be concise in your writing. Use bullet points and make your messages short. You can try asking customers for feedback with a link to a survey. Some customers might respond to the link and fill out the survey.


You should also avoid using words that are too complicated for your customers. In addition, you should include some information about the type of products you are selling. Tell your customers that you value their input. By doing so, you'll be able to create a better relationship with them and build customer loyalty. At the same time, it will help you learn what you need to improve.


3. Create giveaways and online competitions. Creating giveaways and online contests is an excellent way to bring traffic and build relationships. People love free stuff, and giving away free stuff is a great way to attract attention. Online promotions work better than paper ones because more people can enter the contest. People usually spend more time on the Internet than they do reading newspapers and magazines. So, make sure you are announcing your giveaway contests on social media. You can also put it on your website or blog so that your readers know about it. Make sure that the giveaway or contest is open to everyone. For example, it might not be allowed to use a special code that only your followers have access to. Make sure that you are giving away something valuable and exciting. A good giveaway or contest would include a free eBook, a special coupon code for a discount, or some other great prize. You can do a free giveaway or contest every week or month. Make sure to announce it on social media, and promote it so that people will find out about it.

Your Ultimate Guide to Digital Marketing in 2022 (Free eBook)

4. Follow your competitors on social media. It's time to follow your competitors on social media. If you want to be successful, it is necessary to watch what your competitors are doing. This will give you ideas on how you can do better. Follow them closely and you can learn a lot, and stay informed about new trends and information.


5. Use DMs to connect with people. This is one of the easiest ways to market your product. All you have to do is use direct messages to contact prospective customers. You don't need to send a snail mail letter. You can send an email, instant message, or Facebook message. This is very convenient because you can contact lots of people all at once. This way, you can keep up with the demands of your business. But remember, using direct messages is not for everyone. This can be difficult if you are a new business owner and you are just getting started. If you are interested in finding out more about how to find customers, you can schedule a free call meeting with one of our experts today.

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6. Create Instagram Stories daily. There are so many benefits when you create an Instagram Story. It improves your brand visibility and transparency, it helps you gain more followers, it generates leads and it can be used to boost your ads for free. It's easy to do and you don't have to spend a lot of money. When you create Instagram Stories, you can upload up to 15 seconds worth of videos or photos and link them to your website. If you are selling something, you can include a buy button to encourage your followers to buy your product.


7. Leverage the power of hashtags. Hashtags allow you to tag posts on social media with a keyword. These keywords are designed to make your post searchable, making your business easier to promote. It is also a great way to connect with your target audience. You should choose ones that are relevant to your brand or your business. If you are a business owner, then it would be good for you to use hashtags that relate to your industry. That way, people who are looking for your type of business will find you. So, if you use the right hashtags for your business, you can gain more followers, exposure, and visibility for your business.


8. Create a Facebook group. One of the greatest social media strategies is to create a Facebook group. If you are interested in having a successful business, you should consider creating a group. This is a great way to engage with your audience. You can share videos, blogs, articles, and whatever else you want to talk about. You can even have live webinars. For instance, if you own a car dealership, you can create a Facebook group and invite other car dealerships to join the group. If you are a fashion designer, you can create a Facebook group for your clients to get ideas. By joining a Facebook group, you will be able to advertise your business. Many companies use Facebook to advertise. By doing so, you can be more successful than others. Many companies will have contests and giveaways. When you are promoting your business in a group, you will get more exposure.


9. Take advantage of the 80/20 content rule.  If you're using social media to market your business, it's important to know which posts are effective and which are not. If you don't have a clear idea of this, it can cause confusion and frustration when your efforts aren't paying off. And it is helpful to start with the 80/20 rule if you don't know where to start. The 80/20 rule for social media is that 80% of your posts should be useful to your audience. Only 20% should be used for the explicit promotion of your business.


So if you want to create a better customer experience, it is a good idea to give your customer's problems the right attention. You should have 80% of your content to educate, entertain, or solve the problems your customers may have. When you give them the right information or solution, you'll provide a positive experience for them. If you do this, they'll buy from you again. That is one of the most important things you should know when you are selling to customers. If you don't give the right attention to the problem your customer has, you'll lose money.


10. Utilize social listening tools. Social listening is a process of monitoring online conversations, blogs, or forums to see what people are saying about your brand.  And if you’re not listening to your social media audience, you’re not getting the best advice about where to spend your resources and how to position your products.


Real people talk about your brand and your industry online. Social listening is all about listening to what your customers are saying about you online and it can be used to grow your business by understanding what your audience wants from your brand.  For example, a new customer might tweet about how much she loves your product. Or you might find a Facebook post where people are talking about a solution your product or service could provide.


11. Build a Content Calendar, don't over-post. The best way to start is by getting a calendar or planner. It is very easy to build a social media planner. It helps you to create a plan, which is important if you want to organize your social media campaigns. It also helps you to avoid forgetting important dates, events, and things that you have to do. Once you get a planner, you can easily find the date and time when you have to post to your social media sites. It also helps you to check if you are posting too much or too little on a monthly basis.


12. Track your metrics. Once you've decided what you want to achieve and what goals you want to build for your social media, you need to think about your metrics. Metrics are measurements that will allow you to determine whether or not you're achieving your goals. You can measure your progress by looking at things like the number of visitors, the number of likes, the number of comments, which social media platform they click through that made them visit your website, and how long visitors stay on your site. You should be tracking these metrics and seeing how they're going. Make sure you're getting the information that you need to keep you informed of how you're doing.


13. Be original, consistent, honest, and authentic. Social media is an excellent way to connect with other people. As a matter of fact, social media has been responsible for helping millions of people find jobs. But, remember to be original when you are using social media to advertise your business. Don't just copy what others are doing. Be yourself. Always use what you know about social media and use it in your business. Be authentic. And in order to be original, you must be consistent. It is important that you always post the same things on your social media profiles. This will help people to know what to expect. Also, be honest. Your customers and fans don't want to be sold to. Instead, they want to be connected with you. To be authentic, you should be friendly, kind, and quick to respond to any of your customer's inquiries. If you act that way, people will stay loyal to your brand and they will trust you. You can fake it till you make it but your success on social media will not last for long.

Ahumka Digital builds pixel perfect, fixed price websites for SMEs, as well as providing a suite of digital products including SEO, Social Media Management, Cybersecurity and more.

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